We, Lismore City Council, take our privacy obligations seriously and we’ve created this privacy statement to explain how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you.
Our collection, use and disclosure of your personal information is regulated by the NSW Privacy and Personal Information Protection Act 1988 (PPIP Act). You can find more information about your privacy rights at the Information and Privacy Commission’s web site: www.ipc.nsw.gov.au.
We may update this privacy statement from time to time and we encourage you to check our website regularly to ensure that you are aware of our most current version.
What personal information we collect
1. Profile Information
We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form. Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.
2. Engagement Information
The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.
3. Usage Information
We collect information about your usage of the site, such as pages visited, documents downloaded, etc.
How we use the information we collect
We collect this information in order to:
- analyse and interpret it to help meet our objectives and obligations;
- communicate information to you about engagement opportunities, events and other initiatives; and
- respond to enquiries and otherwise engage with stakeholders.
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.
While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.
Requesting access or correcting your personal information
You have the right (excluding exceptions outlined in the Privacy and Personal Information Protection Act 1998) to seek access to and update or correct the personal information we hold about you. If you make an access request, we will ask you to verify your identity.
In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.