PUBLIC NOTICE - Proposed Concealed Water Leaks Policy Amendments

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Consultation has concluded

Council is seeking community feedback on proposed changes to the current Concealed Water Leaks Policy.

The Concealed Water Leaks Policy was adopted by Council in 2021. In 2025, Council was presented with several proposed changes to help streamline the current process.

A summary of the proposed changes includes:

  1. Replace the word ‘concealed’ with ‘undetected’ to offer greater scope for the claim.
  2. Remove the sentence “Where there is visible evidence of soaking or dampness (which may include but not limited to damp walls, lush grass, boggy ground or damp soil)” as the definition does not provide enough clarity.
  3. Change the recipient of the application and evidence from the General Manager to Lismore City Council.
  4. Remove the Policy Variations section to provide a clearer and more effective way to determine outcomes.

The proposed Undetected Water Leaks Policy can be referenced here.

Submissions close 4.00pm on Thursday, 26 March 2026.

Council is seeking community feedback on proposed changes to the current Concealed Water Leaks Policy.

The Concealed Water Leaks Policy was adopted by Council in 2021. In 2025, Council was presented with several proposed changes to help streamline the current process.

A summary of the proposed changes includes:

  1. Replace the word ‘concealed’ with ‘undetected’ to offer greater scope for the claim.
  2. Remove the sentence “Where there is visible evidence of soaking or dampness (which may include but not limited to damp walls, lush grass, boggy ground or damp soil)” as the definition does not provide enough clarity.
  3. Change the recipient of the application and evidence from the General Manager to Lismore City Council.
  4. Remove the Policy Variations section to provide a clearer and more effective way to determine outcomes.

The proposed Undetected Water Leaks Policy can be referenced here.

Submissions close 4.00pm on Thursday, 26 March 2026.

  • CLOSED: This survey has concluded.

    Online Submission - Proposed Concealed Water Leaks Policy Amendments

    All submissions, including any personal information contained therein, will become publicly available documents and will be made available on Council’s website, in accordance with the provisions of the Government Information (Public Access) Act 2009.

    Consultation has concluded
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