COVID-19 Updates

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We will keep this page updated with changes to Council services and facilities.

You can see updates on services and information in the News Feed below, ask our staff a question in the Q&A or join the discussion in our Forum.

Council is committed to supporting our community through the COVID-19 pandemic and maintaining essential services. Please follow all advice from the Federal Government and NSW Government in regards to healthy hygiene practices and social distancing.

If you have a fever, cough, sore throat or shortness of breath:

  • Phone your GP for advice.
  • Phone Health Direct on 1800 022 222.
  • Visit the Lismore Base Hospital COVID-19/flu clinic – open 10am to 6pm seven days a week. The clinic is for people who have respiratory symptoms or fever and who are at risk of COVID-19, for example being returned travellers or contacts of a confirmed case.

For the latest information about COVID-19, visit the links to your right.

Support for residents and businesses

The Federal Government is providing stimulus packages and support for residents and businesses. To access the most up-to-date information regarding financial assistance, please the Australia Government website: www.australia.gov.au

If you're a business owner that needs help online to keep your businesses viable, visit the Australian Government's website digitalbusinesssolutions.org.au.

There is also a Business Hotline open seven days per week from 7am to 11pm for businesses who need advice and support at this time. Phone 13 28 46 or visit www.business.gov.au.

Reporting breaches

If you wish to report a breach of the Public Health Order please contact NSW Crime Stoppers so it can be investigated by NSW Police. Phone 1800 333 000 or nsw.crimestoppers.com.au.



We will keep this page updated with changes to Council services and facilities.

You can see updates on services and information in the News Feed below, ask our staff a question in the Q&A or join the discussion in our Forum.

Council is committed to supporting our community through the COVID-19 pandemic and maintaining essential services. Please follow all advice from the Federal Government and NSW Government in regards to healthy hygiene practices and social distancing.

If you have a fever, cough, sore throat or shortness of breath:

  • Phone your GP for advice.
  • Phone Health Direct on 1800 022 222.
  • Visit the Lismore Base Hospital COVID-19/flu clinic – open 10am to 6pm seven days a week. The clinic is for people who have respiratory symptoms or fever and who are at risk of COVID-19, for example being returned travellers or contacts of a confirmed case.

For the latest information about COVID-19, visit the links to your right.

Support for residents and businesses

The Federal Government is providing stimulus packages and support for residents and businesses. To access the most up-to-date information regarding financial assistance, please the Australia Government website: www.australia.gov.au

If you're a business owner that needs help online to keep your businesses viable, visit the Australian Government's website digitalbusinesssolutions.org.au.

There is also a Business Hotline open seven days per week from 7am to 11pm for businesses who need advice and support at this time. Phone 13 28 46 or visit www.business.gov.au.

Reporting breaches

If you wish to report a breach of the Public Health Order please contact NSW Crime Stoppers so it can be investigated by NSW Police. Phone 1800 333 000 or nsw.crimestoppers.com.au.


  • 28 August: Revolve Shop reopens

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    29 Sep 2020

    Council is pleased to announce that the popular Lismore Revolve Shop at the Lismore Recycling & Recovery Centre has reopened after it was closed due to COVID-19.

    The shop will open on Wednesdays and Fridays between 9am and 2pm and on Saturdays between 9am and 1pm.

    Due to COVID-19, the shop will only be accepting EFTPOS transactions – strictly no cash. Council also asks that customers practise social distancing.

    Located at the Lismore Recycling & Recovery Centre, the Lismore Revolve Shop sells household furniture and crockery, lamps, nick knacks, and other second-hand items of all shapes and sizes.

    There are children’s toys, quality tools, clocks, speakers and even skiing gear. Out the back in the Revolve yard it’s just as diverse, with lots of building and renovating materials right through to machinery such as whipper snippers and mowers, chairs and tables, bikes for the kids, and lots more.

    It’s all there (including the kitchen sink) for a fraction of what you’d pay somewhere else. Come for a visit and help re-use, recycle and reduce waste.

    The Lismore Recycling & Recovery Centre and the Nimbin Transfer Station also have new operating hours from Monday, 31 August.

    The new hours at the Lismore Recycling & Recovery Centre at 313 Wyrallah Road are Monday to Friday from 7.30am to 3.30pm and Saturday 9am to 4pm.

    The new hours at the Nimbin Transfer Station are Tuesdays, Thursdays and Saturdays between 8am to 3pm.

  • 14 August: Changes to SWITCH Gym operating hours

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    14 Aug 2020

    Due to new requirements for a COVID-19 Safety Marshal to be on site, Council has made the decision to change operating hours at the SWITCH 24-hour gym located within the Goonellabah Sports & Aquatic Centre.

    It is not possible to have a staff member on site 24 hours a day so we have changed operating hours until further notice.

    The SWITCH gym is now open Monday to Thursday from 5am to 8pm, Friday from 5am to 7pm and Saturday from 8am to 3pm.

    If you have any questions regarding the changes, please phone our friendly staff on 6625 5370.


  • 25 June: Libraries to reopen 1 July

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    07 Jul 2020

    The Lismore and Goonellabah libraries will re-open on Wednesday, 1 July 2020.

    Many services will continue to be widely available online including the ability to access eBooks, eAudiobooks and eMagazines.

    Popular pre-recorded programs such as Storytime, which are accessible on Facebook and on the library’s YouTube channel, will continue for the foreseeable future. Live author events will also continue in the Regional Readers Book Club Facebook group.

    The Click and Collect service will cease on 1 July with physical branches re-opening for you to select and collect items during opening hours. If you have any concerns about visiting library branches to select and collect items, please contact your local library staff for other options.

    Opening hours
    • The library will be operating at reduced hours, contact your library branch for more information or view the branch information on our website at www.rtrl.nsw.gov.au.
    • Seating will be reduced, and groups and meetings will not be permitted until further notice.

    Returns
    • All items should be returned via the chute on the outside of your library building (or to the returns area as directed at your library).
    • All returns will be quarantined for 72 hours prior to check-in.

    Borrowing
    • You will be able to borrow items as normal and pick up reserves. If possible, please reserve items via the online catalogue available from the library website at www.rtrl.nsw.gov.au.
    • The borrowing period will return to the usual three weeks.
    • Frequently handled items like newspapers and children's toys will be unavailable at this time.

    Public computers
    • Printers, scanners, Wi-Fi, and a limited number of PCs will be available for use.
    • Staff may be able to assist with computers, copying and scanning from the required 1.5 metre distance.
    • PC sessions will be limited to 30 minutes and must be booked beforehand, by phone or online at www.rtrl.nsw.gov.au.

    Help us by...
    • Sanitising your hands when you enter the library.
    • Practising good hygiene and maintaining social distancing.
    • Using EFTPOS as your payment method to reduce physical contact.
    • Staying at home if you are unwell.
    • Using the loans stations where possible.
    • Downloading the COVIDSafe app.

    Other information
    • Our eLibrary remains open 24/7.
    • Children's programs and author events will continue online.
    • Staff are available to help over the phone 9am-5pm Monday to Friday.

    Unfortunately, the Mobile Library will remain off the road due to its size. It’s a small space and there is no way to guarantee the safety of the community and staff in such small confines. We are determined to find a way to service our outlying communities as soon as possible.

    You can keep up to date with all the latest news from the library on the website www.rtrl.nsw.gov.au. You can also sign up for the monthly newsletter or follow the Richmond Tweed Regional Library on social media.

  • 23 June: Asbestos now accepted at waste facility

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    07 Jul 2020

    Council is once again accepting asbestos at the Lismore Recycling & Recovery Centre in Wyrallah Road and the Community Recycling Centre has also re-opened.

    The Wyrallah Road facility is accepting domestic asbestos such as household kits, commercial asbestos and any other waste containing asbestos.

    Council has made some changes to requirements regarding packaging, transporting and receiving of asbestos to ensure the safety of staff and users.

    Please go to Northern Rivers Waste website for details before arriving at the facility www.northernriverswaste.com.au.

    The popular Community Recycling Centre has also re-opened after it was closed due to COVID-19 restrictions.

    Residents can once again safely dispose of items such as batteries, oils, fluorescent light tubes, and household and garden chemicals.

    The Lismore Revolve Shop remains closed at this time. It will re-open once all restrictions regarding handling materials are lifted.

    The Lismore Recycling & Recovery Centre is open Monday to Friday from 8am to 3pm and Saturday from 9am to 4pm.

  • 19 June: GSAC pool to re-open

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    07 Jul 2020

    Council is pleased to announce that the indoor pool, Aqua classes and the creche at the Goonellabah Sports & Aquatic Centre will re-open on Monday, 22 June.

    Staff have been working hard to put all necessary procedures in place to ensure this very popular facility could re-open as soon as possible.

    Due to ongoing COVID-19 procedures to protect the safety of visitors and staff, the number of participants in GSAC’s Aqua classes will be capped at 20 until further notice.

    The number of children using the Creche will also be capped at 20. To ensure a space, we recommend making a booking.

    Learn to Swim will recommence soon with a start date to be advised. The café will remain closed at this stage.

    For the safety of users and our staff, we ask all visitors to follow safety protocols:

    • All members must wash their hands prior to and after their visit.
    • Patrons must bring their own drink bottle/water as the water coolers will remain closed. Water is available for purchase.
    • Toilets and change rooms will be accessible, however, social distancing applies with every second shower remaining closed. Saunas will also remain closed.
    • All members must maintain correct social distancing of 1.5m when in the centre.
    • We prefer cashless transactions.
    • If any member is unwell with flu like symptoms (cough, runny nose or fever) we ask that you stay home.


    Interim opening hours:
    Monday to Friday: 6am to 7pm
    Saturday: 8am to 1pm

    Creche hours:
    Monday to Friday: 9am to 11.45am
    Saturday: 8am to 11.15am

    A new Group Fitness timetable will be in place from Monday, 22 June to include Aqua.

    Swimfit Group Fitness classes will recommence in Term 3 on Monday, 20 July.

    For more information, visit www.gsac.net.au.

  • 19 June: Parking patrols to resume in Lismore CBD

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    07 Jul 2020

    Parking patrols in the Lismore CBD will be re-instated from July 6 2020 following the easing of COVID-19 restrictions.

    Lismore City Council had temporarily suspended patrols when restrictions were first imposed to help support local businesses.

    Now that restrictions have eased, more people and significant activity is returning to the CBD. This means we need to reinstate patrols to make sure equitable parking is available for both shoppers and staff.

    Council would thank everyone in advance for adhering to all parking signage, such as timed parking and loading zones.

    Free all-day parking remains at all pre-COVID-19 locations, such as the Harold Fredricks and John Crowther carparks.

    Leading up to July 6, Council will be undertaking patrols, issuing warnings for exceeding time limits and undertaking educational activities.

  • 11 June: GSAC Gym and Art Gallery set to reopen

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    07 Jul 2020

    Council is pleased to announce the re-opening of the Goonellabah Sports & Aquatic Centre gym and the Lismore Regional Gallery.

    The re-opening of many of our public facilities following their closure due to COVID-19 is great news for our community.

    GSAC
    The 24/7 gym at the Goonellabah Sports & Aquatic Centre will re-open on Monday, 15 June. Its temporary opening hours are Monday to Friday 6am to 7pm and Saturday 8am to 1pm.

    New safety measures have been put in place such as the installation of new hand-sanitisation stations, sneeze screens at all customer service desks, designated entry and exit doors, extra cleaning of the facility, and ensuring social distancing measures of 1.5m are in place at all times.

    Group Fitness classes can be booked up to 24 hours by phone 6625 5370. A limit of one class booking per day per member applies.

    Fitness Passport have not reactivated membership as yet. Any FP member can purchase a one-month membership at GSAC.
    Unfortunately, at this time the pool, creche, and cafe remains closed. The boxing and Jiu Jitsu classes also remain on hold.

    Lismore Regional Art Gallery
    Lismore Regional Gallery will re-open to the public from Wednesday, 17 June with temporarily reduced opening hours.

    It will now be closed Tuesdays as well as Mondays with reduced hours on Saturday and Sunday from 10am to 2pm.

    To control the numbers of visitors into the building, the Rural Street entrance will be closed. If visitors need to use this entry for access, please notify the gallery before or when you arrive.

    Timed ticketing will not be introduced at this stage, but visitor numbers will be monitored to ensure the maximum capacity is not exceeded. There will be restrictions on the number of people in each gallery space, and directional movement. Please follow all signage.

    There will be no group tours in the first two weeks of opening, but these may be reintroduced to a maximum of 10 visitors after reviewing our systems.

  • 18 May: Corporate Centre reopens

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    18 May 2020

    As COVID-19 restrictions are eased, we are using the opportunity to improve the way we provide services to our community.

    From Monday, 18 May we have re-opened the Corporate Centre in Goonellabah to the public.

    We have installed Perspex barriers as a safety precaution for the community and staff to minimise the chance of transmission.

    We also ask that anyone visiting the Corporate Centre to follow social distancing protocols.

    At this stage we are accepting EFTPOS and other electronic payments, but can not accept cash until further notice.

  • 18 May: Stay safe as restructions ease

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    18 May 2020

    We have progressively opened playgrounds, skate parks and picnic areas as restrictions eased.

    As some restrictions remain in place, social distancing requirements still apply.

    The community is asked to follow the restrictions from the NSW Government as follows:

    • Use of the facility is limited to 10 people at any one time
    • Wash your hands before and after you use of the facility
    • Maintain 1.5 metres from others
    • Stay home if you are feeling unwell
    • Leave the area if it is too busy

    We appreciate the support of our community in following these restrictions to ensure our facilities remain open and we all remain healthy and safe.

    Please note: Heritage Park will remain closed until its upgrade is completed.


  • 14 May: Important start-up information for food businesses

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    18 May 2020

    The NSW Government recently advised that a number of business restrictions will be eased from this Friday, 15 May 2020.

    This includes allowing food businesses such as cafes and restaurants to recommence modified operations, enabling them to seat 10 patrons at any one time (including indoor and outdoor dining).

    To assist preparation, food regulators have developed a voluntary checklist for food businesses in all states and territories who are preparing to recommence operations.

    The checklist is available on the FSANZ website and can be downloaded here: Food safety checks for food businesses.

    Please be aware that operators must continue to comply with existing requirements under the Food Standards Code, with particular vigilance on maintaining good hygiene practices.

    The NSW Food Authority has also updated their Food Businesses and COVID-19 webpage which includes the above information.

    For further information, please contact Lismore City Council's Senior Public Health Officer Cameron Smith on 1300 87 83 87.