Help Inform our Ways of Engaging

1. Motivations to participate in Council's engagement activities

What are you most interested in knowing about from Council?

Infrastructure Updates e.g. roads, drains, Council buildings

Opportunities to support my community e.g. volunteering, grants, working with Council to address community concerns/ideas

Facilities and services available to me e.g. aquatic centre, Library and associated programs, parks, playgrounds, event and sporting venues

Local activities and events that I can attend

Opportunities to provide feedback on strategies and planning matters

Emergency information e.g. in severe weather events

Local news stories

Other

If you selected 'Other' to the above question, please provide further details:

What motivates you to take part in Council's engagement opportunities?

I'm interested in improving my local area

It's my democratic right to have a say

It's fun, I enjoy it

I was opposed to a plan/project

I was supportive of a plan/project

The proposal or project impacted me, so I wanted to have my say

The proposal affected my area, so I wanted to have my say

I like contributing to decisions made, and being part of the Lismore community

Other

If you selected 'Other' to the above question, please provide further details:

2. Engagement and Communications preferences

Council's responsibilities include ensuring that community and stakeholders are kept informed and updated on matters of interest, including developments, local activities and events, service updates and projects.

Community members and stakeholders bring valuable expertise, skills and experience. Council engages with community to help shape policies, strategic plans, major infrastructure and capital works projects, as well as other matters of interest to both community and stakeholders.

What is your preferred way to stay informed about Council information, events and projects?

Letter to residents/businesses

Local Matters (printed newsletter mailed to residents)

Council website

Online newsletter (emailed and available on the website)

Signage at project/development sites

Council customer contact centre service desk

Pop-up stall in public spaces and at events

Council representative attendance at existing meetings and events

Telephone

Social media

Other (please specify)

What is your preferred way to participate in Council engagement activities and put forward your ideas?

Online survey

Paper survey

Pop-up stands in public spaces where you can speak with a Council representative

In-person workshops or focus groups

Being part of a local project specific representative group of community members to collaboratively provide local knowledge and input for project outcomes

Online workshop or project specific meetings with a stakeholder group

Online submissions (email or online)

Public Access Session

Speak with Council representatives at community events

Other

If you selected 'Other' to the above question, please provide further details:

3. Barriers to participation

We understand that things can get in the way of people participating in engagement opportunities.

What are the main reasons or barriers that stop you from participating?

The feedback channels are not accessible for me

I have difficulty accessing online

I'm not interested

I don't have time

I believe Council doesn't listen to the feedback/I don't trust that my feedback will be considered

The information is too complex and technical

I have already provided feedback through other channels e.g. reported to Council, filled out another survey, engaged on other projects

I don't know how I can participate

It's too hard for me to access in person

I assumed Council had it under control, and didn't need feedback

Other (please specify)

How does engagement differ in your local area, compared to other areas in Lismore? And, what is working well about it?

For example, strong and effective community organisations/representatives, rural hall networks, village newsletter, regular community events where everyone comes together,

4. Principles for community engagement

Council works to a set of community engagement principles that will guide how we engage with our community and stakeholders into the future.

10.

Which of the following means the most to you?

Transparent

Inclusive

Honest and relationship focused

Timely

Innovative

Respectful

Proactive

11.

Any other words you would add to that list?

What do these words mean to you? What would help to achieve this principle?

We appreciate your assistance with a few demographic questions. This information will help us ensure that we are reaching a wide audience from across the Lismore LGA.

12.

What is your age range?

Under 18

18 - 25

26 - 35

36 - 50

51 - 65

65 - 75

76+

13.

Gender

Female

Male

Gender diverse

Prefer not to say

14.

Do you identify as any of the following?

A person living with a disability

Aboriginal and/or Torres Strait Islander

Culturally and Linguistically Diverse (CALD Community)

A rural/village resident

An urban resident

A business owner/operator within the LGA

15.

If you registered for a Community Workshop but were unable to attend, was this because of:

Weather

Forgot

Transport

Previous commitment

Other (please specify)