FAQs

If this is your first visit to Your Say Lismore, click on 'Register' at the top right corner of the page and complete the registration form using a valid email address.  After submitting, you will have to check your email inbox to confirm your registration. 

Once you have confirmed your registration, you will need to click 'Sign-In' at the top right corner of the page and enter your username and password.  You will need to do this each time you visit.

Registration is required to participate in most of the activities on Your Say Lismore.  Your privacy is protected by our Privacy Policy found here.  You can also choose a screen name of your choice to protect your privacy.

Sometimes the confirmation email may go into your spam folder or be accidently deleted. Please check these folders.

If you still can't find your confirmation instructions please click here.

You can reset your password here.

Sign into the site and then click on your name in the top far right corner.

The drop down menu will show 'Profile'.  Click on 'Profile' and update your details.

If you are still having trouble, please contact the Community Engagement Team on 1300 87 83 87 or email engagement@lismore.nsw.gov.au.

The best way to become involved is to register with Your Say Lismore and become a part of Council's growing online community.

Your Say Lismore allows you to subscribe to receive updates about current projects and also allows you to check on outcomes from past consultations.

We also send regular newsletters to let people know what consultations are coming up.

Your Say Lismore allows you to participate in surveys, make submissions, take quick polls, ask questions in our Q&A section, or take part in discussion forums on projects that interest you.

From the Your Say Lismore homepage, simply find the project you want and click to find out how you can participate. Each project provides different ways for you to contribute.

If you are having difficultly, please contact the Community Engagement Team on 1300 87 83 87 or email engagement@lismore.nsw.gov.au.

When documents are in draft, Council must seek feedback from the community before the final document can be adopted. For example, Council might propose a new plan, strategy or policy and this must go on public exhibition for community feedback before the Council can vote to adopt it.

Draft documents are usually publicly advertised (or 'exhibited') for a period of 28 days and the public are asked to write a submission expressing their views. The document then goes back to another Council meeting, with all the submissions included, to assist Councillors in making amendments and/or adopting a final document.

All community members can make a submission to items on public exhibition online or via email or post. You do not have to be registered as a member of Your Say Lismore to make an online submission.

Items on public exhibition can be found on the Your Say Lismore homepage and you can lodge an online submission at the bottom of the project page.

Council will also advertise items on public exhibition through its fortnightly newsletter, Local Matters, which is delivered to all mailbox and PO boxes within the Lismore Local Government Area. You can also subscribe here to receive Local Matters via email.

Council advertises upcoming consultations through its fortnightly newsletter, Local Matters, which is delivered to all mailbox and PO boxes within the Lismore Local Government Area. You can subscribe here to receive Local Matters via email.

Additionally, we may let people know through local media, advertising in local newspapers or radio, or via Council's social media channels.

We send all our registered Your Say Lismore participants a regular newsletter letting them know what consultations are open or coming up. Register now and join our online community to receive these newsletter updates.

The feedback we receive online is provided to Councillors to help them make informed decisions on local issues. 

Each consultation provides different forms of community engagement, but all results including submissions or comments online are collated and presented to the decision makers for review and consideration before making a final decision.

Some consultations allow anonymous contributions and this will be stated up front. 

Most consultations do not allow anonymous contributions because we need to verify that real people are making genuine contributions.

It is important to remember that any comments or submissions to Council may be made publicly available (without identifying contact details) as part of the Council Business Paper.

No. Submissions to Development Applications (DAs) must be made in writing to the General Manager and lodged by the date specified. 

If you would like to know how you can make a submission to a Development Application please see Council's Submission Fact Sheet here.

Council has a Community Engagement Policy that has been endorsed by Council and is on our website. You can locate it here.

A new Community Engagement Strategy is on public exhibition for comment until 20 November and will then go to the 10 December 2019 meeting for endorsement.

For further information please contact the Community Engagement team on 1300 87 83 87 or email engagement@lismore.nsw.gov.au.

Your Say Lismore provides opportunities for community members to discuss projects, ask questions and share opinions. If you post something that is unrelated to the topic then it may be removed in order to keep the conversation on track. So please keep it relevant!

Anything offensive or malicious will be removed. Please read the Moderation Policy here for more information.